Booking FAQs

Q. How far in advance should I book?
A. Short answer: ASAP. Even if we discuss your wedding and you decide you want my services for a certain date, that date won't be guaranteed until I receive the signed agreement and deposit. Some people book their weddings over a year in advance and some book me 5 days before the wedding. I've also had people who tried to book me 10 days before, and I was unavailable. Other times, even though it may be months before the wedding, I'll have many different people ask for the same date. Unfortunately, I can only take one. It is disappointing for the clients who want my services and even more so for me. As more brides recommend BéBé Video services to their friends, this becomes too common. So, to avoid disappointment, book as far in advance as possible!

Q. What do I have to do to secure a date?
A. You must sign an agreement and put down a deposit. This will reserve the date and time for BéBé Video Productions to record your wedding or event, and I will turn down any other requests for that date and time. The deposit varies depending on the type of job. For example, with my wedding packages, the Basic package requires that the total amount be paid as a deposit, whereas the Simple, Complete, and Ultimate packages require that you must put down half of the total cost, with the remaining balance due by the day before the wedding.

Q. Is the deposit refundable?
A. The deposit that you give me reserves that date and time for you. This means that I have to turn down potential customers who would request the same date and time. This deposit is nonrefundable. The only consideration for a refund would be if you cancel the wedding, and I am still able to book the same date/time that you requested. If I can book another wedding in your place, I will gladly refund your deposit.

Q. What happens to my deposit if I have to change the date or time of the wedding?
A. If, and only if, my services are available for the new date and time, your deposit would then apply to this new booking. If I am unavailable at your choice of date/time, you will forfeit the deposit.

Q. How far will you travel?
A. While I do most of my wedding work in the Lafayette area, about half is done outside of Acadiana. I can work anywhere, though travel charges may apply. Bookings within a 25 mile radius of Lafayette will incur no extra charges. So if your wedding is in Lafayette, Breaux Bridge, Carencro, Youngsville, New Iberia, Crowley, Opelousas, Abbeville, the prices listed in my packages would apply. If your wedding or event is outside of the local area, contact us for a quote!

Q. How long will it take to get my video?
A. I can’t guarantee a time for you to get your video, but typically, you'll get your video within 2 to 4 weeks after the wedding. I don't like to keep people waiting. I know you'll be anxious to see your DVD, and I'll do my best to keep the wait time down. Rarely, it may take more than 4 weeks, but this is not typical. Only once have I taken several months to get a DVD out, and that was because my father was in the hospital for 2½ months. I believe that a one month turnaround is reasonable. Many brides in the Lafayette area are told by their videographers that it will take a year or longer to get their video!

Q. Why do you charge so much for 4 hours of work?
A. Here is my typical wedding schedule for the “Complete” package. The night before the wedding, I'll attend the wedding rehearsal if I'm able. This usually lasts about an hour, with an additional half hour of travel. When I return home, I'll be checking my equipment to make sure everything is ready to go. This involves charging 6-8 camera batteries and another 20 batteries for the wireless mics and 8 track audio recorder. I'll clean all the lenses on the cameras and then get all tripods and mic stands together. It'll take about four loads just to get everything in the car. On the day of the wedding, I'll usually arrive about two hours early. I need at least an hour to set up all the equipment and then time to record what is going on before the wedding: the bride in hiding with her bridesmaids, the groom pacing the floor, the guests arriving, exterior and interior shots, etc. I'll already have an hour of footage and the ceremony hasn't even started. Then it's time to film the wedding. Depending on your package, this requires one or more camera operators and a fair amount of coordination and planning. I also make sure that during the ceremony, the mics are recording to separate audio tracks, so that if you and your spouse choose to have a private conversation during the ceremony, I can simply edit that out of the video without losing the rest of the audio. After the wedding, I'll be rushing to get the equipment picked up and get to the reception location before the couple arrives so that I can capture that. I'll stay at the reception for three hours. After the reception, I'll return home and unload the equipment. Now the real work begins. I download all the footage to my PC and start editing. This can take from one to two weeks depending on the package you have chosen. Everything needs to be reviewed and uninteresting parts removed. Then all the clips are organized for the best viewing. Titles and transitions will be added. Songs for musical segments will be selected and synchronized to the relevant clips. I'll design a DVD menu and chapter system just for your wedding. Next comes the image design for the DVD disc itself and finally the cover design. Copies will be burned and everything assembled. Then I'll call with the great news that your DVDs are ready to be picked up. I want to produce the best keepsake I can for you! I will not settle for good enough or mediocre if it can be better.

Q. Do I need a videographer at my wedding?
A. In the Acadiana area, most brides do not hire a videographer. In fact, well over 90% don't. However, I’ve met countless people who say that they regret not having their wedding filmed. Think about it: most brides spend many months planning this once in a lifetime day. From choosing the right people to be in your wedding party, to invitations, dresses, venues for the ceremony and reception, transportation, flowers, decorations, catering, and the right professionals. In the end, you've got it just like you want and the big day arrives. Hours later, it's all over. The wedding has happened, tears of joy have been shed along with smiles and laughter on that spectacular day. Everyone has danced and feasted at the fabulous celebration. And when the last of the guests leave, it will be all over. You will be depending on your videographer to capture it or it really will all be over.

Q. What happens if my copy is damaged or lost?
A. For my clients’ sake, I keep several backups of all the weddings and events I record, free of charge. In addition to the regular DVD or Blu-ray copies you receive from me, I make a "gold" archival copy which should outlast your 75th anniversary. All projects are also stored and preserved on multiple hard drives. So, yes, I can make you another copy if ever you need one.

Don't see your question here? Contact us.